Refund Policy

Last updated: 30th April 2025

This Refund Policy outlines the terms under which Your Brand Name ("we", "us", or "our") offers refunds and returns for purchases made through our website. Returns We accept returns within 7–14 days of receiving your order.

To be eligible for a return: The item must be unused and in its original condition The item must be in its original packaging Proof of purchase is required We reserve the right to refuse returns that do not meet these conditions. Non-Returnable Items Certain items are not eligible for return, including: Used or damaged products Gift cards Personal care or hygiene items (if opened) Final sale or clearance items Refunds Once your return is received and inspected, we will notify you regarding the approval of your refund.

If approved: Refunds will be processed to your original payment method It may take 5–10 business days for the amount to reflect Late or Missing Refunds If you haven’t received your refund: Check your bank account again Contact your payment provider If the issue persists, contact us Exchanges We only replace items if they are defective or damaged. If you need an exchange, please contact us with details and proof (such as images). Shipping Returns Customers are responsible for return shipping costs unless the item is defective Shipping charges are non-refundable We recommend using a trackable shipping service Cancellations Orders can be cancelled within 24 hours of placing the order. After this period, orders may not be eligible for cancellation. 

Contact Us If you have any questions about refunds or returns, please contact us: Email: info@gmheating.ca