Last updated: 30th April 2025

This Shipping Policy outlines how Your Brand Name ("we", "us", or "our") handles shipping and delivery for orders placed through our website.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped according to the selected delivery method.

Shipping Time

Estimated delivery times:

• Standard Shipping: 5–7 business days
• Express Shipping: 2–4 business days

Delivery times may vary depending on your location and external factors.

Shipping Charges

• Shipping charges are calculated at checkout based on your location and order size
• Free shipping may be available on selected orders or promotions

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.

Shipping Delays

Delays may occur due to:

• High order volume
• Weather conditions
• Courier or logistics issues

We are not responsible for delays caused by third-party shipping carriers.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your order is lost or arrives damaged:

• Contact us within 48 hours of delivery
• Provide your order details and supporting proof (photos if applicable)

We will assist you in resolving the issue.

International Shipping

We may offer international shipping to selected countries.

Additional customs duties, taxes, or import fees may apply and are the responsibility of the customer.

Contact Us

If you have any questions about shipping, please contact us:

Email: info@gmheating.ca